New Patients & Facility Referrals

Care that begins by listening.

If you're considering Wolf Laurel for a resident, a loved one, or yourself, here's what to expect — and how our facility-based approach differs from the fifteen-minute, rotating-provider model most have come to expect from psychiatry.

A warm, sunlit common area inside a skilled nursing facility
60–90m
Unhurried
First Visit
1
Clinician,
Every Visit
3
Ways to Be
Seen
No
Surprise
Billing
What to Expect

Your first weeks with Wolf Laurel.

From your first phone call through your follow-up rhythm — what happens, when, and why.

01Reaching Out

A real conversation, not an intake bot.

When you contact us, you'll hear back from a person — usually within one business day. We'll ask a few questions about what you're looking for and where you'd like to be seen (in your facility, at home, or by telehealth), and we'll check whether your insurance is one we accept.

There's no obligation. If we're not the right fit, we'll say so — and try to point you somewhere that is.

02A Little Paperwork

One short form, no clinical workbook.

Before your first visit, we'll send a brief intake-and-consent form covering basic information, the services you're requesting, and standard healthcare consent items. Most fields are check-boxes — it usually takes five to ten minutes.

The deeper medical and personal history happens in our first conversation, not in a questionnaire.

03Your First Visit

Sixty to ninety minutes — not fifteen.

Your initial visit is a comprehensive psychiatric evaluation. We'll talk through your concerns, your history, medications you're on or have tried, your goals, and how things are at home. There's time to ask questions. There's time to think.

By the end, you'll leave with a working treatment plan that you helped shape — not a prescription handed across a desk.

04Ongoing Care

Steady follow-up with the same clinician.

Follow-ups are typically 30–45 minutes and focused on medication adjustments, symptom tracking, and continued treatment planning. You'll see Stephanie every time — no rotating panel of providers.

Between visits, you can reach out by phone or secure message. For non-urgent matters, we respond within one business day.

How We're Different

The care most people wish they were getting.

Psychiatry at Wolf Laurel is shaped to look more like family medicine of the old school — and less like the platform model.

Often Elsewhere

The 15-minute visit.

  • A different provider each appointment
  • Long waits between follow-ups
  • Repeating your history every time
  • Phone trees and portal-only contact
  • Limited setting options
  • Surprise billing after the visit
Wolf Laurel

The relationship visit.

  • The same clinician every time — Stephanie Lonow, PA-C
  • 60–90 minute first visit · 30–45 minute follow-ups
  • Your story lives with us, not in a chart we re-read
  • Direct phone and secure-message access to your provider
  • In-facility, in-home, or telehealth — whichever fits
  • Transparent insurance and self-pay pricing up front
Before Your First Visit

Download the Intake & Consent form.

The short form mentioned above — patient info, services requested, and standard healthcare consent items. Print, complete with the patient or their authorized representative, and return securely by encrypted email.

PDF · 2 pages · Form WL-101 (rev. 04/2026)

In a behavioral or medical emergency

Wolf Laurel Mental Health & Wellness does not provide 24/7 emergency response. If you or your loved one is in crisis, please call 911 for medical emergencies or 988 for the Suicide & Crisis Lifeline. Facility-based patients should follow the facility's emergency procedures.

Let's start with a conversation.

Reach out and we'll help you figure out whether Wolf Laurel is the right fit — for you, for your parent, or for your facility's residents.